BTCC has been lying to me for the past 72 hours about converting my yuan balance back to BTC. First they disabled transfers to the spot exchange without notifying customers last week. Then they had a page where you could email them to convert manually. On wednesday, I spoke to someone "natalie" on the phone who called me personally (of course there is no way to call direct and their toll free phone number is bogus) who said they would convert it to BTC. But when I did they gave me the runaround on that day it was supposed to happen (Friday), they said it would be taken care of in 24 hours. Just now they updated the page so there is no way to withdraw in bitcoin and that option is deleted (of course you can deposit in BTC). Now they have kept money yuan and theres no way to get it out without a Chinese bank account. WTF!!